FAQ

FAQs

Do you have any questions?

We are happy to help you!

If you cannot find the answer to your question here, please contact us personally and we will advise you.

Product specifications

  • Difference between white glass and float glass?

    White glass contains a significantly lower proportion of iron oxide than float glass. This means it has less of a green tint and is significantly more color-neutral.

  • Difference between matt films (VSG)?

    Show image

  • Difference in edge processing?

    There are numerous options for edge processing, offering you individual design options for your product.

  • What types of glass corner processing are available?

    Here you can find an illustration of the processing options for glass corners.

  • Visibility of the complete hinge "Cristallo" on Satinato?

    If a complete "Cristallo" hinge is glued to a Satinato product, the hinge is easily visible. You can see an example image here.

General

  • Do you also carry out assembly work?

    No, we do not carry out any assembly work. You would have to do the installation yourself or hire a tradesman you trust.

  • Do you take measurements?

    No, we do not take measurements.

  • How do I report a complaint?

    In order to minimize the processing time of a complaint and to achieve a quick solution for you, we ensure a systematic error evaluation by examining and evaluating each complaint disc.

  • How do I get my invoice?

    We send our invoices digitally.

  • Where can I get a payment slip?

    Here you can download our payment slip:

Service area

  • How do I provide a template?

    Would you like to have a glass made according to a template?

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